topic

Management

Build stronger teams and better businesses. Discover leadership strategies, workforce solutions and operational best practices that help construction companies improve productivity, culture and long-term growth.

  • Guiding Principles and Why Your Business Should Have Them

    My business is doing okay. We get the jobs done, but sometimes it feels like everybody’s going in different directions (and not the directions I’d like).
    Read More →: Guiding Principles and Why Your Business Should Have Them

  • Contract Labor: It Makes Even More Sense Now

    With total construction spending down 25 percent in 2009 and estimates of nearly 20 percent of construction workers currently unemployed, it’s no overstatement to suggest that construction is among the top two worst hit industries in the recession.
    Read More →: Contract Labor: It Makes Even More Sense Now

  • Getting Your Employees to Give You Honest Feedback

    Being open to criticism can lead to healthy communication.
    Read More →: Getting Your Employees to Give You Honest Feedback
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    The Role of the Owner

    I do HVAC service work, and one of my techs gets more bad feedback on his attitude than any of the others. The problem is, he’s also the best tech I have. What should I do?
    Read More →: The Role of the Owner
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    Better Next Year No. 7: Owner, Open Your Eyes

    ‘The sky is falling! The sky is falling!’ Unfortunately, many companies operate their business with this style of crisis management. Busy with urgent details and pressing decisions for their growing businesses, lots of contractors can only react to problem and then attempt to fix them. Sometimes these fixes have good results, but many times they create even more problems, which must be dealt with in a hurry.
    Read More →: Better Next Year No. 7: Owner, Open Your Eyes

  • Screening Out the Walking Lawsuit

    One of my law partners is fond of explaining that lawsuits do not simply “happen,” but rather, they walk in on two legs and apply for work.
    Read More →: Screening Out the Walking Lawsuit

  • Dealing with the Prima Donna

    How to deal with difficult but critical employees.
    Read More →: Dealing with the Prima Donna

  • Look in the Mirror and There’s Your Business

    Dear Jayme: I know that a business needs a leader, but I don’t know what that really means. What does a leader do and how does he act?
    Read More →: Look in the Mirror and There’s Your Business

  • Are You Being Held Up?

    Business development and marketing issues are examined in the context of a typical design/build construction company.
    Read More →: Are You Being Held Up?
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    Tech Traps No. 8: Not Getting All Users to “Buy-In”

    In my world, finding time to relax and watch TV is a luxury I don’t often have. To complicate matters, there are primarily four programs on TV that I like to watch (namely City Confidential, Law & Order, Boston Legal and Biographyon the History Channel, and not necessarily in that order).
    Read More →: Tech Traps No. 8: Not Getting All Users to “Buy-In”

  • Laying the Proper Foundation to Fire a Trouble Employee

    Covers every concern from how to build a results-oriented team to providing health benefits for employees and managing administrative paperwork.
    Read More →: Laying the Proper Foundation to Fire a Trouble Employee

  • Big Thank Yous Get You Noticed

    In reading your “Mediocrity” article I picked up on some great tips about the importance of maintaining a good relationship with clients. I would like to send a thank you letter to a few clients that we recently completed projects for. I feel that this letter needs to have something more than just a generic thank you in it. Can you offer any suggestions? Your input would be greatly appreciated.
    Read More →: Big Thank Yous Get You Noticed

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