How Firms Can Leverage Tech & Training to Enhance Teams

Last year, artificial intelligence took the construction industry by storm, sparking conversations worldwide. As we settle into 2025, advanced tech solutions are poised to remain a critical factor for firms. With new complications affecting the skilled labor shortage, it’s important for business leaders to use tools to enhance their workforce. With Construction Business Owner (CBO) spoke with Procore’s Global Technology Evangelist Kris Lengieza about the state of the construction workforce for 2025. Read his insights below.

The conversation around labor shortages is evolving from ‘lack of bodies’ to ‘lack of skills.’ Can you expand on this? 

The labor shortage in construction is no longer just about having enough workers, but about bridging the skills gap, especially as projects become more complex. We are seeing a growing demand for expertise in advanced construction management methods as well as tools like building information modeling (BIM) and other data-driven solutions. Workers today need proficiencies in software platforms that streamline project workflows. The industry must develop both process and technical competencies that enable them to work smarter.

In what ways can advanced tech tools empower employees and enhance their skill sets? Can you share examples of tools that have proven particularly effective? 

When integrated into construction workflows, advanced technology tools can significantly empower workers by enhancing their skills and productivity. Tools such as BIM help workers interact with detailed 3D models of construction sites, making it easier to visualize and execute complex projects. Digital project management platforms help streamline communication, tech management and documentation, improving organizational skills and reducing errors. Additionally, mobile apps allow workers to capture and input data directly from the jobsite, giving them immediate access to project details and performance metrics.

What strategies have you found successful in closing the skills gap within your organization or others in the construction industry? 

Closing the skills gap in construction requires training, mentorship and an openness to evolving practices. Companies that invest in continuing education programs are better positioned to bridge the gap. For instance, offering online courses and certifications for emerging technologies and advanced techniques can help workers gain the skills to use digital tools and modern processes effectively. Mentorship and cross-training are also effective strategies. Experienced workers can pass down valuable knowledge to the new generation and cross-training helps workers become more familiar with various roles and technologies on the job site. As the industry moves toward more integrated workflows, encouraging collaboration between different departments and skill sets can help reduce the skills gap.

What types of training and development programs are most effective in creating a skills-driven workforce? 

The most effective training programs combine practical, hands-on learning with online learning resources. For example, on-the-job training using tools and software can help workers build technical proficiency while getting immediate feedback. Virtual reality (VR) or augmented reality (AR) simulations can also provide workers with an immersive training environment to practice skills in a safe, controlled setting. Online programs such as courses or certifications can be beneficial for workers to gain specialized knowledge and stay current with industry trends.

Should construction companies change the way they handle recruitment and onboarding? Why? 

Construction companies should reconsider how they approach recruitment and onboarding to meet the demands of a more tech-focused industry. Traditionally, the focus has been on recruiting workers with specific construction experience, but there’s a growing need for individuals who are digital natives and eager to learn. By broadening their recruitment strategies to include people from related industries companies can attract workers with transferable skills. Onboarding processes should emphasize hands-on training with digital tools, ensuring new employees are comfortable with the technology they use daily. This approach speeds up the integration process and ensures employees are prepared to contribute effectively to projects.