topic

Marketing

Marketing guidance for construction businesses—branding, lead generation and strategies to attract and retain clients.

  • There’s a Construction App for That

    CBO highlights 10 apps that will enhance productivity and communication in the field and on the go.
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    Construction Sales: The Secret to Profitable Customer Service

    Customers prefer to do business with people who seem genuinely interested in them and care about their concerns. Unless salespeople appropriately start and nurture customer relationships, customers will not return, and they certainly will not refer their friends. Successful contractors teach their entire staff how to develop strong customer relationships. Some company leaders educate their sales force about customer relations by using buzzwords such as “total quality management,” “customer satisfaction index,” “zero defects,” “client service,” etc. But what does all this mean to salespeople? A fundamental change has taken place in customer service, and the companies who realize this and adapt will be the companies that achieve success in 2012 and beyond. Relationships = Construction Sales Profitable customer relationships must be built upon a solid…
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    Are You Ready to Blog?

    How to effectively use blogging to build your construction company’s reputation as a trustworthy industry leader.
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    The Do’s and Don’ts of Blogging

    How to effectively use blogging to build your construction company’s reputation as a trustworthy industry leader.
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    Creating a Construction Marketing Plan

    George Hedley explains how to create an effective construction marketing plan.
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