MOLINE, Ill. (July 31, 2025) — John Deere announced the launch and availability of a new digital tool designed to enhance how equipment owners use, maintain, diagnose, repair and protect their equipment. Operations Center PRO Service delivers new support capabilities for both connected and nonconnected machines across John Deere’s agriculture, turf, construction and forestry equipment portfolio. New and enhanced features include the ability to install software when replacing electronic components or controllers, also known as reprogramming.
Operations Center PRO Service adds to the suite of existing digital support tools available to John Deere equipment owners today — including the John Deere Operations Center, Equipment Mobile and shop.deere.com. The increased functionality of Operations Center PRO Service also replaces John Deere Customer Service ADVISOR, which will be phased out over the next year.

In addition to equipment owners, a local service provider can also use Operations Center PRO Service. With a John Deere equipment owner’s permission, independent providers can gain access to diagnostic and repair information to support the equipment owner’s needs.
Operations Center PRO Service is available to John Deere customers in the U.S. and Canada.
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