Novi, Michigan (March 13, 2019)—Hino Trucks has announced the expansion of its Certified Ultimate Dealer network with the addition of eight dealers that earned their spot to be called one of the best. With the addition of these new dealerships, Hino’s Certified Ultimate Dealer network now includes more than 25 dealerships operating nationwide that continue to have outstanding unified performance year after year, across their sales, parts and service departments.
Creating an outstanding dealer network requires significant investments by both Hino and a certified dealer. In addition to hardware and tooling, they also include training on providing superior customer service by focusing on the ultimate ownership experience through continuous improvements in processes, professional development and dealership appearance.
The newly inducted Certified Ultimate Dealerships are:
- Interstate Trucksource Inc., Romulus, Michigan
- Gabrielli Truck Sales Ltd., Jamaica, New York
- Hino of Baton Rouge, Port Allen, Louisiana
- Flag City Truck, Findlay, Ohio
- Bergey’s Truck Center, Souderton, Pennsylvania
- Potomac Truck Center, Gainesville, Virginia
- Rush Truck Center, Houston, Texas
- Degel Truck Center, St. Louis, Missouri
Susan Cassidy, vice president and general manager of Interstate Trucksource Inc. said, “We appreciate the working relationship between the great people at Hino Trucks and the staff at both of our Hino dealerships. It is important to align our goals with those of our original equipment manufacturer (OEM) at all levels. An example of such an alignment is achieving the Certified Ultimate Dealer status. We worked hard as a dealership team to attain this level and the benefits are clearly visible. Our enhanced ability to properly take care of our customers benefits both us and our OEM."
Senior Manager of Dealer Development for Hino Trucks, Mark Dysarz, added, “It takes commitment, investment and embracing continuous improvement to become a Certified Ultimate Dealer. It is remarkable to see our program candidates transform their dealer operations through the acceptance process and almost immediately benefit.”
For more information, visit hino.com.